Our site uses forms in which you give us contact information (your name, address, telephone number, and email address) so you can place orders, request information and support, and apply for carriers. If you contact us for support, we will keep an internal record of what support was given. We use your customer information only when it will be important for us to contact you regarding functionality changes or corrections and special offers we think you’ll find valuable. If we present a co-branded offer with our partners or affiliates, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.

On rare occasions, one of our partners may require us to share your personal information with them. We will only do so with your explicit permission first.

We use information gathered about you from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our Web site. We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

Our site uses cookies to keep track of your browsing section. We use cookies to identify you so you don’t have to log in(if functional) each time you visit our site. They are linked to your customer number which is associated with the information in your account.

Security :

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Updating Your Information :

As a customer of Octosys Itech, you may alter your customer information or opt-out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your customer information.

You may send an email at hello@octosysitech.com.

Sending Emails :

We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links, as on our About Us and Contact Us page, to allow you to contact us directly. We strive to promptly reply to your messages.

As stated previously in this policy, we will not share your personal information except with a third party to assist us in the processing or securing of your personal information or when we are required by law unless we have given you notice and choice, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site. We may also need to give out your information if one of our partners requires it, but these situations are rare.

Changes in Our Practices :

If we make material changes to our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 7 days prior to their implementation or notify you directly via email. Minor changes will be immediately effective upon reposting to this privacy policy on the web site.

Service Provider :

We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

What Happens to my Personal Information if I Terminate my Octosys Itech.com Account?

When Your Octosysitech.com account is canceled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status on our relevant Octosysitech.com databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements.

Contacting the Web Site :

If you have any questions about our privacy statement, the practices of this site, or your dealings with this web site, please contact us on hello@octosysitech.com.